1. Accepted Payment Methods
The initial online ordering service supports the following payment options:
Fast and secure electronic web checkout options when online gateway is enabled.
Major cards (Visa, MasterCard, Amex, Interac) processed via secured payment gateway encryption.
Pay directly at our restaurant counter via Cash, Debit, or Credit card upon pickup.
*Please note: Only the payment methods currently enabled and displayed at checkout can be used.
2. Online Payments
Electronic payments are processed through the restaurant's selected payment gateway. An order is treated as paid only after the payment is verified by the system and recorded on your order invoice.
3. Cash on Counter
For Cash on Counter orders, the customer pays the required amount at the restaurant when collecting the order. The order remains marked as payment pending until the restaurant records collection of the required amount.
4. Failed or Pending Transactions
If payment is unsuccessful or remains pending, please check your order details page before attempting another payment to avoid duplicate orders.
If an amount has been debited without a confirmed order payment, please contact us immediately with your transaction reference number and bank authorization details for prompt verification and resolution.
5. Refunds
Eligible refunds, cancellations, and duplicate charge reversals are handled according to our published Refund & Cancellation Policy.
6. Security
Card payments are handled through the selected payment gateway's secure, tokenized payment process. We do not store sensitive payment card details or CVV numbers on restaurant servers.
7. Contact for Assistance
For payment-related assistance, transaction inquiries, or counter billing support, please contact our team:
Brampton, ON, Canada L6S 0E7